Help centre

Frequently asked questions

Answers about our products, ingredients, testing, delivery and returns.

Product & Ingredients

What is GoodEats?

GoodEats is a clean, delicious, and 100% natural brand of functional supplements based in the UAE. Designed in Dubai, our products are crafted by expert nutritionists and Ayurvedic specialists and manufactured in an FDA certified facility in India.

Every product is formulated to meet strict European standards and each batch undergoes regular laboratory testing to ensure safety, purity, and potency.

All test reports are transparently available on each product page.

GoodEats brings you clean, effective nutrition you can trust—made with care for your body and the planet.

How can I be sure the products are authentic?

All our products are fully registered with the Dubai Municipality and adhere to the highest regulatory standards in the UAE.

They are manufactured in an FDA certified facility in India that follows strict European-quality protocols.

Every batch of our products is rigorously tested for:

  • GMO status
  • Gluten content
  • Heavy metals
  • Microbial load
  • Pesticides & insecticides
  • Parabens
  • Aflatoxins

Testing is conducted through Eurofins, a globally recognised and accredited laboratory.

You can also view the latest batch test reports directly on each product page.

How should I store my products, and how long can I use them?

We recommend storing all GoodEats Nutrition products in a cool, dry place, ideally below 25°C with humidity under 50%. Keep them away from direct sunlight and any sources of heat.

Refrigeration is not recommended, as it may affect product quality and texture.

The expiry date for each product is clearly printed on the back of the pack. Most of our products have a shelf life of 18–24 months from the date of manufacturing.

Vitamins and minerals naturally degrade over time. While the products remain safe and active, we do not guarantee full potency beyond the printed expiry date.

Are your products sugar-free?

Yes. All GoodEats products are 100% sugar-free, meaning we do not use refined or added sugars. Instead, we naturally sweeten our formulations using stevia, monk fruit, jaggery, or dates, depending on the product—ensuring great taste without compromising your wellness.

Can I consume GoodEats products while pregnant or breastfeeding?

Our products are made with clean, high-quality ingredients, and many of them are generally considered safe. However, every pregnancy and postpartum journey is unique.

We strongly recommend consulting your doctor or healthcare provider before using any dietary supplement during pregnancy or while breastfeeding, especially if you have underlying health conditions or are on specific medications. Your doctor will guide you on what is best for you and your baby.

What makes GoodEats Nutrition different from other brands?

GoodEats Nutrition is built on a simple promise: clean, potent, and science-backed nutrition you can trust.

Our products are crafted using carefully selected superfoods, herbs, fruits, vegetables, and essential nutrients—formulated by nutritionists and subject-matter experts to deliver maximum nutritional value without unnecessary additives.

All our products are manufactured in FDA certified facilities using clean-label principles. They contain no artificial colors, no artificial flavors, and no harmful additives, and are naturally sweetened where applicable.

Every batch is tested against strict European standards for quality and safety—including checks for heavy metals, pesticides, microbial load, aflatoxins, parabens, and more—before it reaches you.

All laboratory test reports are available for customers to view directly on each product page.

At GoodEats Nutrition, we create products that support your well-being today while keeping the health of future generations in mind.

How do I know your products are made with quality in mind?

At GoodEats Nutrition, quality is at the heart of everything we create. We use only high-quality, clean ingredients known for their rich nutrient profiles, natural potency, and proven effectiveness. Every formulation is produced in state-of-the-art, FDA certified facilities, ensuring purity, consistency, and safety at every step.

Before any product is released for sale, each batch undergoes rigorous testing against strict European standards—including checks for heavy metals, pesticides, microbial load, aflatoxins, and more.

All test reports are transparently available for you to view on each product page.

With GoodEats Nutrition, you can trust that what you’re putting into your body is clean, safe, and genuinely beneficial.

Are your products free from artificial additives?

Yes. All GoodEats Nutrition products are completely free from artificial additives.

We naturally sweeten our formulations with stevia, monk fruit, jaggery, or dates, and use only natural or nature-identical colors and flavors—never artificial ones.

You receive pure, clean, honest nutrition—just as nature intended.

Are your products suitable for people with dietary restrictions?

Yes. Many GoodEats products are crafted to suit a range of dietary needs, including gluten-free and dairy-free options.

We recommend checking the ingredient list and nutritional label on each product page for specific dietary information to ensure it's the right fit for your requirements.

If you have severe allergies or medical dietary restrictions, please consult your healthcare provider before use.

What kind of sweeteners do you use in your products?

We use only natural sweeteners in our formulations, including stevia, monk fruit, jaggery powder, and date powder.

This ensures our products stay delicious while supporting your wellness—without artificial sugars or unnecessary additives.

How do I know your products are safe to consume?

Your safety is our top priority. All GoodEats products are manufactured in FDA certified facilities and adhere to strict European safety and quality standards.

Every batch undergoes regular laboratory testing for potency, purity, and contaminants—including heavy metals, pesticides, microbial load, and more.

We believe in full transparency. You can view the complete ingredient list on every product label and on our website, and all lab test reports are available on each product page for your peace of mind.

With GoodEats, you can trust that you’re consuming clean, safe, and high-quality nutrition.

Are your products tested for heavy metals and toxins?

Yes. We never compromise on safety. Every batch of GoodEats products is rigorously tested to ensure it is free from heavy metals, toxins, pesticides, microbial contaminants, aflatoxins, and other harmful substances.

All testing is conducted according to strict European standards, and our products undergo regular quality checks before they are approved for sale.

For complete transparency, all lab test reports are available for you to view on each product page.

With GoodEats, you can be confident that you’re consuming clean, safe, and high-quality nutrition.

Can children consume GoodEats Nutrition products?

Yes, many of our products are suitable for children! We offer kid-friendly milk mixes and pasta specifically designed to support growing bodies.

Please check the recommended age and usage instructions on each product label to ensure it’s appropriate for your child.

As always, we recommend consulting your pediatrician or healthcare provider before introducing any new supplement or functional food into your child’s diet.

Do your supplements contain allergens?

We believe in complete transparency. Any potential allergens used in our products are clearly listed on the product label and on our website. We want you to feel confident and informed when choosing GoodEats products for yourself and your family.

If you have severe allergies or medical dietary restrictions, please consult your healthcare provider before use.

How should I store GoodEats Nutrition products?

To maintain freshness and potency, store all GoodEats products in a cool, dry place at a temperature below 25°C and humidity under 50%.

Ensure the packets or containers are sealed tightly after each use and kept away from direct exposure to sunlight and heat sources.

Why should I choose GoodEats Nutrition for my family?

At GoodEats Nutrition, your family’s wellbeing is at the heart of everything we do.

Every product is created with care—crafted by expert nutritionists and Ayurvedic specialists who understand how deeply you value clean, safe, and nourishing choices for the people you love most.

Our supplements are manufactured in FDA-approved facilities and tested to strict European standards, ensuring purity, safety, and true potency. Each batch is carefully screened for heavy metals, toxins, pesticides, and microbial contaminants—because peace of mind matters.

We believe you deserve complete transparency. With clean-label formulas, honest ingredient lists, and absolutely no artificial additives, you can feel confident knowing you’re giving your family nutrition that is genuinely good for them.

GoodEats Nutrition isn’t just a brand—it’s a promise to support your family’s health today and protect the wellbeing of generations to come.

Why should I read the nutrition label before consuming hydration products?

Hydration is about balance — while sodium and potassium help regulate fluid levels, excessive intake beyond your daily needs can cause issues. Reading the label helps you understand exactly what and how much you’re consuming.

How do you ensure quality?

We test every batch for contaminants like aflatoxins, pesticides, heavy metals, and microbes. These reports are available on our website for full transparency.

How many sachets are included in the GoodHydrate pack?

Each GoodHydrate pack contains 20 sachets. We recommend consuming one sachet per day for optimal hydration and daily electrolyte balance.

How many sachets are included in the GoodGut pack, and when is the ideal time to consume it?

Each GoodGut pack contains approximately 30 sachets. We recommend consuming one sachet daily, preferably in the morning, mixed with lukewarm or room temperature water to support healthy digestion and overall gut balance.

How many sachets are included in the GoodGreens pack, and when is the ideal time to consume it?

Each GoodGreens pack contains approximately 30 sachets. We recommend consuming one sachet daily, preferably in the morning or in the afternoon when you feel sluggish, mixed with water to support overall nutrition, energy levels, and daily wellness.

Order & Shipping

How long will it take to receive my order?

UAE Deliveries:

All orders within the UAE are delivered next day, including weekends. Our warehouse and delivery partners operate 7 days a week.

International Deliveries:

Orders outside the UAE are delivered within 5–7 business days, depending on the destination country and customs clearance timelines.

Public Holidays:

Deliveries are paused during official UAE public holidays. Orders placed during these periods will be dispatched on the next working day.

How to track my order?

You should have received a shipping confirmation email. If you did not receive the email, make sure to check your spam/junk folder or type @GoodEats in the search bar to find our emails.

Our courier partner will contact you within two working days after your purchase to schedule the delivery. Please make sure you share your mobile number for the delivery person to contact you, and that someone is at home during the day to receive your package.

For international orders, it may take from 3 to 7 working days to receive your package.

If you have any trouble receiving your order, contact us at customercare@goodeatsnutrition.com.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee and taxes / duties may vary depending on your location.

Depending on your country, it can take 5 to 7 business days to receive your shipping. We will share a tracking number to follow your delivery after your purchase.

I never got my order, what to do?

We sincerely apologise for the inconvenience to you!. Our TAT for last mile is next business day delivery within UAE. Please make sure you tracked your order from our Tracking page. Or contact us at customercare@goodeatsnutrition.com, we will respond to you swiftly.

What happens if I’m not happy with the product quality or the package after delivery?

Sometimes, transportation or handling problems can damage the products and we are sorry if this affects your experience with GoodEats.

If this happens, please contact us at customercare@goodeatsnutrition.com with the details of the problem, your name, date of purchase and a photo.

We will respond as soon as possible and make this work for you.

What forms of payment can I use?

We accept Apple Pay, Visa, MasterCard, American Express, and PayPal.

Cash-on-Delivery is accepted in the UAE only, kindly prepare the right amount for the driver for a smooth delivery.

How to apply a discount code?

If you have a discount code, you can use it at the last page of the checkout at the payment page, in the section "Gift card or discount code". Then click on "Apply".

Terms and Conditions:

- A discount code can be used only once

- You cannot cumulate 2 discount codes at the same time

- Discount codes work only for a minimum of AED 200 purchase

Exchange & Return

What is your exchange or return policy?

Because our products are consumable nutrition items, we do not accept returns or exchanges once an order has been delivered, for reasons of hygiene and product safety.

We will replace or refund your order if it arrives damaged, if you receive an incorrect item, or if the product is past its expiry date on arrival. Contact customercare@goodeatsnutrition.com within 48 hours of delivery with your order number and a photo of the issue, and we'll arrange a replacement or full refund.

Orders can be cancelled for a full refund any time before they are dispatched.

Refunds are issued to the original payment method within 7–14 business days.

Not finding what you're looking for?

Email us at customercare@goodeatsnutrition.com and we'll get back to you.

Contact us