Refund policy

Because our products are consumable nutrition items, we do not accept returns or exchanges once an order has been delivered, for reasons of hygiene and product safety.

We will replace or refund your order if it arrives damaged, if you receive an incorrect item, or if the product is past its expiry date on arrival. Contact customercare@goodeatsnutrition.com within 48 hours of delivery with your order number and a photo of the issue, and we'll arrange a replacement or full refund.

Orders can be cancelled for a full refund any time before they are dispatched.

Refunds are issued to the original payment method within 7–14 business days.